Uniquely Built For You

With our experienced administration team, we are able to provide administration assistance to many types of personal lines and commercial products. We operate under delegated authority from a number of insurers.

We are gaining a good reputation for producing innovative solutions to problems encountered in the niche personal lines and commercial markets.

Personal

  • Car
  • Household Contents
  • Building
  • Watercrafts
  • SOS

Commercial

  • Business
  • Tourism, Leisure & Entertainment
  • Small Business
  • Guesthouse

Specialist

  • Aviation
  • Bonds & Guarantees
  • Cell Captive
  • Corporate Property
  • Crop
  • Engineering
  • Heavy Haulage
  • Hospitality
  • Marine
  • Liability
  • Private Cleint
  • Seamless Product
  • Structured Insurance
  • Travel
  • Taxi & SEM
  • Specialist Real Estate

Agriculture

  • Asset
  • Crop
  • Game
  • Dairy Farming
  • Right Fire Insurance Protection

Any Questions?

This process will take approximately 10 minutes.

Our Customer Service Centre will be happy to help you to update any of your details. You can contact them either by phone or email on:
Tel: +27 871 488 288 Time: 09h00 – 17h30
Email: garic@garic.co.za

We will send you an email confirming the authorisation of your claim and the address of where to send the item for repair

Once your claim has been assessed and authorised, we will send you an email with instructions of how to pay your excess.

Please contact our Customer Service Centre on +27 871 488 288.

Please contact our Customer Service Centre on +27 871 488 288.

You can contact us by:
Post: P.O. Box 23557, Bedworthpark, Vereeniging,1940
Telephone: +27 871 488 288 Time: 09h00 – 17h30
Email: garic@garic.co.za

Before submitting your claim, you will need:

  • Your Policy Reference number which can be found on your policy schedule
  • Information about your item e.g. Serial/IMEI number

Providing we have received all the necessary documentation from you, the claim will be processed within 2 working days.

Once your claim is approved and your item is received, please allow 5-7 working days to receive it back.

It is your responsibility to send your damaged item to our repairers for repair, and meet any associated cost.
Important: Please make sure you return your damaged item by rigistered mail or by a secure courier at the address supplied. Your policy does not cover any loss of the item while in transit.

Please refer to your Policy Wording or your Policy Schedule.

We will endeavour to replace your item with an identical fully refurbished item, (or new where a refurbished item is not available) of the same age and condition as your own. However, in the unlikely event this is not possible, we will provide you with a fully refurbished item (or new where a refurbished item is not available) of a comparable specification or the equivalent value taking into consideration the age and condition of the item prior to your claim.

We have designated repairers and suppliers and their details will be provided to you during the claims process. For this reason, we are unable to agree for you to arrange your own replacement or repairs.

Once your claim is approved, please allow 3-5 working days to receive your replacement item.

Once your claim is approved and your item is received, please allow 5-7 working days to receive it back.
In the event that the item cannot be repaired, we will arrange a replacement to be sent within this timescale.

Ready to talk?

We are keen to engage with you and have a convestation regarding making your business easier to run and profitable. So about you talk to us?

Let’s Talk